On kindness

So today I had to do something that I didn't want to do, something that made me uncomfortable. I had to phone two people and tell them that they didn't succeed in their job applications. I spent a bit of time working out how I would word it, based on how I would want to be let down - that is to say, gently. I wanted to be completely honest at the same time. Kindness and authenticity are traits that are really important to me, that I try to enact with all my interactions with people. The phone calls went well, considering.

Here's a quote from Dalia Lama XIV, who is in Australia at the moment -

"Be kind whenever possible. It is always possible."